Hello,
Please ensure that you have configured the email notification globally rather than configuring it on a per job basis. If you have configured it on per job basis, clear the alert and notifications.
Follow the steps given below to setup the notification globally:
1. In the Backup Exec console, select Alerts.
2. Under Views in the task pane, click Active alerts.
3. Under Notification Tasks in the task pane, select Assign recipients to alert categories.
4. Under Alert Categories, select the alert category to which you want to assign recipients.
5. Under Recipients, select the recipients you want to receive notification messages for the alert category, or click Check All to select all the recipients in the list.
6. Click OK.
7. Test the notification by running a simple backup job.
Hope this helps you.
Regards
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