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E2K3 IDR restore - Tape Ejects

Saeed_Zubair
Level 3
Dear Sir,

Tape auto ejects when restoring using IDR on a duplicate machine with following configuration:

Hardware
DELL 2850 server
Power Vault 100T - DAT-72, DDS,

Software:
Exchange 2003 with SP1
Windows 2003 with SP1
Veritas 10.0 with SP1 with all critical hotfixes
Agent: Advanced Open File agent
Agent: Exchange server agent
Agent: Remote Agent

Following software restored successfully including OS, Exchange and Veritas software but ejects the tape before restoring Exchange 2003 database and asked again for the same tape with same media label, on re-inserting the tape it again ejects it asked for the same tape on same port with same media lable.

In this case we have to restarts the machine and after logon, it shows the Veritas application and Exchange System manager installed but with empty MDBDATA folder means no exchange storage files.

We try out the IDR's Automated, Assisted and Manual options but till date no success.

Exchange, DC and Veritas base software installed on the same machine.

We used Bootable CD with ASR files on it
SCSI RAID driver on floppy
DR update floppies
Full backup on Tape

Waiting for your reply.

Kind regards,
Saeed
1 REPLY 1

Sankar_ganesh
Level 4
AS per my knowledge you cant restore Exchange database while doing IDR restoration. you can do the same after the machine boot successfully.

Have a look onthe admin guide which came with Software CD. In that you can clearly find the step that what you have to follow exchange restoration