ESX Backups failing

[ultan]

Hi there,

I am trying to backup via BE 2010 VMDK files on an ESX server. First of all what are the requirements on behalf of the ESX server. I am running ESX 3.5.
Anyway I am getting errors credential errors even though I am using the root account.
 The error is very strange though

Final error: 0xe0000383 - Failed to log on to Microsoft Windows

Ensure that your logon credentials are correctly entered and that they meet the following minimum requirements to log on to a Windows computer:

   - The credentials used are a member of the Backup Operators group.
   - For Windows Vista/2008 and later, the credentials have the Log on as a batch job privilege.

Additional privileges may be required to access resources on the Windows computer.
Final error category: Security Errors


So any I ideas. I can scroll down through all the VMDK files on the ESX server so it look OK! but??

[Tovenaar]

Can you browse through the servers in backup exec with your entered credentials?

[RahulG · Accepted solution]

Ensure that your logon credentials are correctly entered and that they meet the following minimum requirements to log on to a Windows computer:
 The credentials used are a member of the Backup Operators group.
- For Windows Vista/2008 and later, the credentials have the Log on as a batch job privilege
Also Tried creating  a account named root on the media server with same password as for root account on ESX
added it to the local admin and backup operator group

[ultan]

Yes, I can browse through the servers and select what ones I want to backup  etc.


@RahulG I dont understand! Shouldnt the ESX root password let you backup the VMDK files that it hosts? Do I have to submit TWO accounts then to backup a VMDK file? One for the ESX server the other for the guest itself?

[RahulG]

Yes you can do so Or propbably you can just created an idential account on your ESX server with same username and passowrd ...
 

[ultan]

OK thanks, think I have it. The credentials have to be different for the VMDK file