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Erase, inventory and other non backup related jobs stay queued

MISFatiguetech
Level 2

I'm running 12.5 with all the latest updates and I am no longer able to run simple tasks like erase and inventory on both my Sony AIT-5 tape library or my backup to disk folders.

 

Scheduled and non scheduled backup jobs run fine.  I've tried pausing and un-pausing the devices, disable and enabling them as well as creating a new backup to disk folder, nothing seems to work.

 

Any suggestions would be appreciated.

 

 

Regards

1 ACCEPTED SOLUTION

Accepted Solutions

MISFatiguetech
Level 2

Well it looks like it was the pause issue.  I just paused and un-paused the wrong device last time I tried it.

 

Here is a link to the solution for others with the same problem.

 

http://seer.entsupport.symantec.com/docs/303984.htm

View solution in original post

3 REPLIES 3

Larry_Fine
Level 6
   VIP   
Have you tried pausing and unpausing the server in the devices tab?

MISFatiguetech
Level 2
Yes

MISFatiguetech
Level 2

Well it looks like it was the pause issue.  I just paused and un-paused the wrong device last time I tried it.

 

Here is a link to the solution for others with the same problem.

 

http://seer.entsupport.symantec.com/docs/303984.htm