We get the following message when installing BackupExec 12.5 on our Windows 2003 Std. Server with SP2 and no anti virus.
" VxLogServer Generated Log Files
12-08-2009,19:03:16 : MDAC 2.82.3959.0 is installed on this system.
12-08-2009,19:03:22 : Executing InstallLiveUpdate.
12-08-2009,19:03:29 : Installing .Net Framework 2.0 SP1.
12-08-2009,19:03:29 : Checking for .Net Framework 2.0 SP1. 12-08-2009,19:03:29 : .NET Framework was detected. Skipping install.
12-08-2009,19:03:30 : Installing Microsoft Report Viewer Redistributable 2005
12-08-2009,19:03:30 : "C:\BackupExecInstallationFiles\WINNT\INSTALL\ReportViewer\ReportViewer.exe" /q:a /c:"install /l ""C:\Documents and Settings\All Users.WINDOWS\Application Data\Symantec\Backup Exec\Logs\MSRptViewer_Install.log"" /q" 12-08-2009,19:03:32 : V-225-56: ERROR: Failed to install Microsoft Report Viewer Redistributable 2005. ***To search for information about this error, click here 12-08-2009,19:03:32 : Please review C:\Documents and Settings\All Users.WINDOWS\Application Data\Symantec\Backup Exec\Logs\MSRptViewer_Install.log for more details. 12-08-2009,19:03:32 : Failed to install third party products."
The BE installation issues error V-225-56 which links to Symantec document 286170.
We explicitly assigned full permissions to all of the folders and tried to download and install Microsoft Report Viewer but we continue to get the same failure.
We downloaded BackupExec 12.5 from Symantec's site to a folder on the C: drive of the server.
How can we get BE installed? Any help is appreciated.