This error may come up when taking the backup of Shadow Copy Components on Windows 2003 server. Since AOFO uses VSS to backup Shadow COpy Components, and if there are issues with Shadow CC this error can come.
The following steps may help:
1. Make sure that the Volume shadow copy service is started and running. 2. Make sure that you are able to select Volume shadow copy components in the backup selections. 3. In the command prompt type in VSSADMIN LIST WRITERS and see if you are receiving any errors.
Follow this technote which has the stesp to do the same. http://support.veritas.com/docs/261993
"How to troubleshoot the error "A failure occurred querying the Writer status" (a000fed1 HEX or e000fed1 HEX) using VSSADMIN"
If you see any errors on Writers follow this Microsoft Q article http://support.microsoft.com/default.aspx?scid=kb;en-us;826936
"Time-out errors occur in Volume Shadow Copy service writers, and shadow copies are lost during backup and during times when there are high levels of input/output" Contact Microsoft to install a patch to fix this issue.
Hello Walt, If you have tried the manipulations suggested, please revert to us with the resluts.
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I have not yet had the opportunity to try the suggested solution. I am a consultant and that issue exists one the backup server for one of my clients. Once I return to that client site I will try the suggested solutions and respond back with the results.
I appreciate the quick response and follow-up. I will get back to this as soon as possible.
Have you got a chance to try out the said suggestion? Please get back to us with the result!
Regards, Ashutosh
NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.
