04-23-2007 08:00 AM
04-25-2007 05:35 PM
I have had the same problem for quite a while now and it’s really driving me crazy. I am supporting multiple clients with network environments almost exactly as you described - SBS 2003, Backup Exec 9.1. I have a few with Backup exec 10, and 10.1, but most are 9.1 The hardware is different - Some clients have DAT72 drives, some have DLT, some VS160, etc.
I receive the same errors you are getting. Upon opening the job log, I get a "Job Log Display Error" which basically describes how the job log could not be converted to a web page. After acknowledging the error, I get a text version of the log. On the Job History tab error a000819d “The Backup Exec job engine system service is not responding." is reported at the top. The second error is reported in the backup set details for the Microsoft Exchange information store - "a00084f8 - The Network connection to the Backup Exec Remote Agent has been lost. Please check for network errors.”
I am not using the Remote Agent, they are all single server networks.
I have noticed that the problem ALWAYS surfaces after the time change in the spring. It has to have something to do with daylight savings time. I have 1 server that has been doing it for 2 years now, the others just started on 3/10/07, and now the 10.0 and 10.1 are also acting strange. I tried to get support from the old Veritas forums when the first server began failing and they just ran me around in circles before closing the thread without resolve. I have tried all sorts of things, updates, resubmitting the jobs, reinstallation; I really don't think there is a fix???
04-27-2007 02:46 AM