Error installing Remote Agent on HP Storage Server DL100

[Richard_Lannagh]

I get this error when i look in the bkupinst log when trying to install a remote agent on this server

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VERITAS Backup Exec (TM) 9.0 for Windows Servers Installation Log

Start time: 10-10-2005,15:02:43

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10-10-2005,15:02:43 :
10-10-2005,15:02:43 : C:\Veritas Remote Agents\RANT32\VERITAS Backup Exec Remote Agent for Windows Servers.msi
10-10-2005,15:02:43 : The RAWS installing image version 9.0.4454
10-10-2005,15:02:43 : The RAWS installing PID {C6548D86-7E8B-4D1B-BE1E-3844F24CDA54}
10-10-2005,15:02:43 : The RAWS target Image version , PID
10-10-2005,15:02:43 : Start installing RANT, AOFO...
10-10-2005,15:02:43 : REBOOT=ReallySuppress ALLUSERS=1 TRANSFORMS=C:\Veritas Remote Agents\RANT32\1033.MST
10-10-2005,15:02:44 :
10-10-2005,15:03:00 : DEBUG: Error 2203: Database: C:\Veritas. Cannot open database file. System error -2147287038
10-10-2005,15:03:00 : 1: 2203 2: C:\Veritas 3: -2147287038
10-10-2005,15:03:00 : Error applying transforms. Verify that the specified transform paths are valid.

C:\Veritas
10-10-2005,15:03:01 :
10-10-2005,15:03:01 : Windows Installer return error code: 1624
10-10-2005,15:03:01 : Call GetLastError Return Value:
10-10-2005,15:03:01 : Cannot create a file when that file already exists.

[Shilpa_pawar_2]

Hi,

try to install remote agent locally. Refer this technote:
http://seer.support.veritas.com/docs/258982.htm

You may also upgrade free of cost to v9.1 and install v9.1 remote agent:
http://seer.support.veritas.com/docs/264658.htm

Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007
http://seer.support.veritas.com/docs/277429.htm

http://support.veritas.com/docs/278434


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