cancel
Showing results for 
Search instead for 
Did you mean: 

Error setting up IDR on 2000 server

Freshwreckage
Level 2
When I add the server name  on the "Select computers to protect" screen and then click next...
I get an error that states: Error querying "\\servername" registrty value.  The system cannot find the file specified.

I have uninstalled and reinstalled to no avail.  Anyone seen this?

Thank you in advance..
3 REPLIES 3

Ken_Putnam
Level 6
Aside from the fact that I think that IDR is a POS
 
Is the remote agent running on the target server?
 
Have you considered the free upgrade to v9.1  (4691.1) ?

Freshwreckage
Level 2
I did not think that I needed the remote agent due to the fact that I am on the server I am trying to protect.  I have not upgraded.  Maybe I shoudl heh.
\The busy hells of I.T.

DO I need to have the remote agent running even though I am actually on the server I intend to protect?

DO you have any other recommendations for distaster recovery?


Thanks...

Ken_Putnam
Level 6
Oh -
 
Thought that you were trying to set up IDR for a remote server.
 
As of v9.0, ALL  file system access is done via the "Remote Agent", even local access.   (it is installed as part of the standard install)
 
As far as getting IDR to work, I'm afraid that I can't help you.  I've never been a fan of it, lots of people seem to have lots of problems,  and I don't use it.