Errors Upgrading 11D build 6235 to 7170

[Eric_Johnson_2]

All,

I tried to upgrade 11D Build 6235 with HotFix 2, 6, 8 and 11 installed on my media server to the new Build 7170.

No errors during the install. On reboot, the BE services refused to start. I had the following errors in the event

log:

Event Type: Error
Event Source: Backup Exec
Event Category: (65535)
Event ID: 57804
Date:  4/12/2007
Time:  5:43:50 PM
User:  N/A
Computer:
Description:
The Backup Exec Server Service detected a schema version mismatch.

 For more information, click the following link:
http://eventlookup.veritas.com/eventlookup/EventLookup.jhtml

Event Type: Error
Event Source: Backup Exec
Event Category: (65535)
Event ID: 57802
Date:  4/12/2007
Time:  5:43:50 PM
User:  N/A
Computer:
Description:
The Backup Exec Server Service did not start.  An internal error (-536813108) occurred in object 1.

 For more information, click the following link:
http://eventlookup.veritas.com/eventlookup/EventLookup.jhtml

Event Type: Warning
Event Source: SQLBrowser
Event Category: None
Event ID: 3
Date:  4/12/2007
Time:  3:09:13 PM
User:  N/A
Computer:
Description:
The configuration of the AdminConnection\TCP protocol in the SQL instance BKUPEXEC is not valid.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Having previous experience with Backup Exec upgrades, I did save the data and catalog folders. I searched the knowledge base, found a few of the version mis-match errors but was unable to resolve the issue.

I had to completely uninstall 7170 and go back to 11D, Build 6235.

The reason for the post, a warning and possible advice on the next attempt.

Thanks.