06-20-2011 08:30 AM
Hi,
I'm trying to perform a granular restore of a mailbox to the user's original mailbox. I get errors when attempting to do this (see below). I'm running Backup Exec 2010 R2 on Windows 2008 SP2 (64bit). The Exchange 2007 Server has SP3, and is also running Windows Server 2008.
The device I'm attempting to restore from is a backup to disk folder located on the Backup Server.
Here are my steps:
I immediately get the following errors:
Job Log for Restore 00011 -------------------------------------------------------------------------------- Completed status: Failed See error(s) Expand AllCollapse All Job Information Job server: BACKUPSVR Job name: Restore 00011 Job started: Monday, June 20, 2011 at 11:07:28 AM Job type: Restore Job Log: BEX_BACKUPSVR_00635.xml Job Operation - Restore Server - MAILSVR.fhsaa.org Server - MAILSVR.fhsaa.org Drive and media mount requested: 6/20/2011 11:07:33 AM V-79-57344-33029 - Error - Mount failed. Invalid Physical Volume Library Media Identifier. Media GUID: {C8EEAABF-2363-4238-849C-AC96A6C095BF} V-79-57344-33029 - Unable to acquire device for the specified pool and media Invalid Physical Volume Library Media Identifier. Job Completion Status Job ended: Monday, June 20, 2011 at 11:07:33 AM Completed status: Failed Final error: 0xe0008105 - Invalid Physical Volume Library Media Identifier. Final error category: Job Errors For additional information regarding this error refer to link V-79-57344-33029 Errors Click an error below to locate it in the job log Restore- MAILSVR.fhsaa.orgV-79-57344-33029 - Error - Mount failed. Invalid Physical Volume Library Media Identifier. V-79-57344-33029 - Unable to acquire device for the specified pool and media
I have tried a number of different things:
So, at this point, I don't have any more ideas? How can I restore this? Any help is appreciated!!
Solved! Go to Solution.
07-05-2011 06:46 AM
Update to this: I called Symantec technical support and resolved the issue. The problem was that the backup exec service account password had been changed since the initial install.
I needed to log into the server using the backup exec service account credentials, and then (from Backup Exec) go to Network > Logon Accounts and change the system account login to reflect the current password.
07-05-2011 06:46 AM
Update to this: I called Symantec technical support and resolved the issue. The problem was that the backup exec service account password had been changed since the initial install.
I needed to log into the server using the backup exec service account credentials, and then (from Backup Exec) go to Network > Logon Accounts and change the system account login to reflect the current password.