Exabyte VXA-2 1X10 1U Library automation question.

[Bill_Staehle]

When importing or exporting tapes to this library, Backup Exec does not operate the changer to move the tape to the portal as stated in the manual. I must use the buttons on the front of the library to move tapes in and out. Is this normal for this unit?

I have run the driver installation program which states that the drivers are installed, but device manager shows the library as using a Microsoft driver.

[ray_littlefie1]

It is normal for that model library. Not all libraries support the SCSI commands to import & export, and therefore BE only unlocks the libraries portal and you must perfrom the function manually.
The Microsoft scsichanger driver is normal as well. -Shows up as "Unknown Medium Changer" in Device Manager.

[Rucha_Abhyankar]

Hi Bill,

Please let us know if the earlier provided solution has helped in resolving the issue.


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[Anthony_Landers]

So does that mean there is no solution for this problem?
You would think that the software would be able to do the basics.

[R_H_2]

It isn't a matter of the software in this instance. The import / export function in the software requires that the device have an element address for that location. Autoloaders (like the 1x10, 1U) do not have that. When you get into larger libraries that have an EE port, then the import / export function would work as you are thinking.

[shweta_rege]

Hello Bill,


- Could you please update us on the issue




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Note : If we do not receive your reply within two business days, this post would be marked �assumed answered� and would be moved to �answered questions� pool.


Thanks.