Hi Martin,
Is your Media Server and Exchange Server using NDMP Port 10000? If not please change it to 10000.
Please refer to the following document. This document should help you in seeing Information Store.
"How to enable support for "Restrict Anonymous" when using Backup Exec 8.6, 9.x, and 10.x for Windows Servers "
http://seer.support.veritas.com/docs/238618.htm
Please revert incase of any doubts.
Thanks.
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