05-18-2011 12:46 AM
Hi-
We're running Symantc 12.5 and attempting to backup Exchange 2003 usnig GRT to tape. End goal is obviously to give us the oppertunity to restore by individual mailbox if necessary.
With AOFO selected we're getting the below error
Has anybody seen this before and what's the best work around?
Error category : Resource Errors Error : e000fed1 - A failure occurred querying the Writer status. For additional information regarding this error refer to link V-79-57344-65233
05-18-2011 12:52 AM
Its not recommended to use AOFO for Exchange backups.
Check the writer status on the exchange server (vssadmin list writers)
Install VSS rollup patch If its a Win 2003 server
05-18-2011 01:20 AM
I get the below status on the mail server when I run vssadmin list writers
Are there any risks associated with installing VSS rollup patch ? does it require a reboot?
Writer name: 'Microsoft Exchange Writer'
Writer Id: {76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}
Writer Instance Id: {ec423e04-9e05-407f-8a23-ef58c7d7fb67}
State: [9] Failed
Last error: Retryable error
05-18-2011 01:24 AM
VSS rollup patch requires a reboot and its only applicable for Win 2003 server.
05-18-2011 02:17 AM
...there's ALWAYS a risk when patching, but I have done this a couple of times and haven't run into a problem.
Just make sure you have a current backup, especially of the registry, and do the necessary preparation on your side.
If this doesn't work, and you still have VSS issues, check the MS website below. It offers a small utility that reregisters VSS for you. I used this, and it works like a charm!