Exchange Recovery Problem -- 2nd Request

[kparrish5]

Error I am getting is "The job failed with the following error: A memory allocation request failed. The computer may be running low on virtual memory."

I have 6 gig of virtual memory

Error is coming up prior to Backup Exec checking which tape is in the drive

I am attempting to recover specific folders is an individuals mailbox

The server is Server 2003 R2 Standard x64 Edition w/Service Pack 2

Exchange is Server 2007 Version 08.01.0291.001 -- SP1

I found an earlier post from 11/07 (https://forums.symantec.com/syment/board/message?board.id=115&message.id=11013) and have cleared the power shell event viewer and altered EdgeTransport.exe.conf. The rollup is included in the service packs for exchange

I'm stumped -- any help would be greatly appreciated

 

[Ken_Putnam]

if you attempt a GRT restore from tape, BackupExec restores the entire store to TEMP space, then extracts the desired info

How much free space do you have on the drive that the temp space is on?

[kparrish5]

Silly Question -- How do I determine which drive it is using for the TEMP space?

either 8.5g, 183g or 988g open

[Ken_Putnam]

From the Admin Guide, page 1261

To enter the path, on the Restore Job Properties pane, under Settings, click Advanced, and then enter a path in Path on media server for staging temporary restore data when restoring individual items from tape. For more information about this path, see “Advanced options for restore jobs” on page 494.

Message Edited by Ken Putnam on 08-21-2008 11:09 AM

[kparrish5]

I changed the path to the 900g drive and am still getting the same error

[Ken_Putnam]

How big is the store? if it is less than 900GB, you may be down to a call to Symantec

[kparrish5]

Store is only 8g

thanks for your help

Message Edited by kparrish5 on 08-21-2008 12:54 PM

[kparrish5]

And the answer is..........

it was failing because the System Login Account for Backup Exec was disabled

 

Always helps when the error message actually points to the problem (he said dripping with sarcasm)