Exchange backup seems too small

[Michelle_Dupuis]

I have an Exchange 2013 with a 6GB mailbox EDB file.  I just installed BE 15 (trial) with database option and agent on the exchange server.

I created a backup job which is supposed to backup the entire MS information store from the Exchange server.  The job succeeds 100%.  But the byte count is 10MB.

What could be going wrong here?

[CraigV · Accepted solution]

Make sure your BE Service Account has permissions to Exchange as per the TN below:

https://www.veritas.com/support/en_US/article.TECH130255

Also, if you have turned on AOFO, turn it off and let BE use VSS natively to do the snapping of Exchange.

Do you have Exchange on a VM or a physical server, and if a VM, how are you doing your backups?

THanks!

[PRAVEENCRIC]

Please make sue that you are backing up using Microsoft information store, EDB files will skip if you are backing from directory 

If your exchange is a standalone server, on the selection list you should see Drive (C,D), system state, and MIS (Microsoft Information Store) , you need to backup the EDB using MIS. If you are running Trail version make sure application and Database option is checked in Installing and Licenses Wizard. 

Please find the document below 

https://www.veritas.com/support/en_US/article.HOWTO99184

If you Exchange is in DAG:  Configure the backup given as per TN given below  

 https://www.veritas.com/support/en_US/article.000076124

[CraigV]

Please make sure you read what the OP states before commenting:

OP is using BE 15 in trial mode with the DB license invoked and active. The OP is backing up via the Information Store.

[PRAVEENCRIC]

@craig V: my apoligies, I didnt read it. 

[CraigV]

Please do so in future...

[Michelle_Dupuis]

Well - a reboot and it was solved.  I can't explain the cause beyond that...