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Exchange2k7GRT backup queued with backup exec 12.5

NazimAnsari
Level 3

Hello friends,

As per subject line i have stuck in a critical situation.I have backup exec 12.5 with latest update and hotfixes installed on win2k3 sp2 32bit. All things looking good like account, Storage space, RAM, Utilization of CPU but after all thing well my job getting stuck since last one hour. Exchange machine and media server in same domain and handle with same account anybody here for help this troubleshooting.

 

12 REPLIES 12

Backup_Exec1
Level 6
Employee Accredited Certified

Hi

 

Is this backup going to tape or disk? also do you see any alerts ? Also do you see this happening for first time or was this backup working fine till yesterday?

 

Thanks

ZeRoC00L
Level 6
Partner Accredited

Any active alerts in the Alert tab in Backup Exec ?

NazimAnsari
Level 3

Backup goes on NAS device as backup to disk. No found any type of alert in backup exec i have delete and recreate the b2d disk but still queued.i have recreate this job last week first create a daily deffrential log job this job working fine and second create a weekly full job still not run after recreation full backup job. Before that working fine.

CraigV
Moderator
Moderator
Partner    VIP    Accredited

...and you have ensured there is enough disk space availble on the NAS?

NazimAnsari
Level 3

Yes Here 675 GB used only 15%. I have connect an USB drive and take backup backup running successfully.What is isssue on NAS anyone have knowledge.

VJware
Level 6
Employee Accredited Certified

What is the NAS model ? Is is supported under 12.5's compatibility ? If yes, try updating the firmware on the NAS & then re-create the B2D folder on the NAS

NazimAnsari
Level 3

NAS is lacie d2network. When i take an file level or system state backup its working fine but still getting queued only exchange backup.

VJware
Level 6
Employee Accredited Certified

I dont recall this NAS model being listed in the HCL, but anyways, have you checked "Automatically  Display New  Alerts" under Tools - Options - Preferences  ?

NazimAnsari
Level 3

This option already checked. This device working past one year successfully all the jobs running fine except to exchange full backup deffrential also working fine on same destination.

NazimAnsari
Level 3

this option already checked in backup exec but not found any alert from during the job job still getting stuck in queued and device showing busy like as writing status.

NazimAnsari
Level 3

Yes Here 675 GB used only 15%. I have connect an USB drive and take backup backup running successfully.What is isssue on NAS anyone have knowledge.

NazimAnsari
Level 3

This device working past one year successfully all the jobs running fine except to exchange full backup deffrential also working fine on same destination.