04-11-2012 03:29 AM
Hello friends,
As per subject line i have stuck in a critical situation.I have backup exec 12.5 with latest update and hotfixes installed on win2k3 sp2 32bit. All things looking good like account, Storage space, RAM, Utilization of CPU but after all thing well my job getting stuck since last one hour. Exchange machine and media server in same domain and handle with same account anybody here for help this troubleshooting.
04-11-2012 03:39 AM
Hi
Is this backup going to tape or disk? also do you see any alerts ? Also do you see this happening for first time or was this backup working fine till yesterday?
Thanks
04-11-2012 04:09 AM
Any active alerts in the Alert tab in Backup Exec ?
04-11-2012 04:52 AM
Backup goes on NAS device as backup to disk. No found any type of alert in backup exec i have delete and recreate the b2d disk but still queued.i have recreate this job last week first create a daily deffrential log job this job working fine and second create a weekly full job still not run after recreation full backup job. Before that working fine.
04-11-2012 05:34 AM
...and you have ensured there is enough disk space availble on the NAS?
04-11-2012 05:39 AM
Yes Here 675 GB used only 15%. I have connect an USB drive and take backup backup running successfully.What is isssue on NAS anyone have knowledge.
04-11-2012 06:12 AM
What is the NAS model ? Is is supported under 12.5's compatibility ? If yes, try updating the firmware on the NAS & then re-create the B2D folder on the NAS
04-11-2012 06:22 AM
NAS is lacie d2network. When i take an file level or system state backup its working fine but still getting queued only exchange backup.
04-11-2012 06:26 AM
I dont recall this NAS model being listed in the HCL, but anyways, have you checked "Automatically Display New Alerts" under Tools - Options - Preferences ?
04-11-2012 06:48 AM
This option already checked. This device working past one year successfully all the jobs running fine except to exchange full backup deffrential also working fine on same destination.
04-11-2012 06:50 AM
this option already checked in backup exec but not found any alert from during the job job still getting stuck in queued and device showing busy like as writing status.
04-11-2012 07:31 AM
Yes Here 675 GB used only 15%. I have connect an USB drive and take backup backup running successfully.What is isssue on NAS anyone have knowledge.
04-11-2012 07:34 AM
This device working past one year successfully all the jobs running fine except to exchange full backup deffrential also working fine on same destination.