External component has thrown an exception

[AAE]

Hi Folks,

I'm running Backup Exec 12.0 Rev 1364.

I'm having an issue when I try to setup/modify a backup job using the "Edit Schedule Details" option. When I select that option, the error "External component has thrown an exception" pops up and the whole app freezes. I have to use task manager to kill it.

I've tried re-registering the PVCALANDER.OCX file and restarting all the services per the document 302050, 

http://seer.entsupport.symantec.com/docs/302050.htm

But that didn't fix the problem.

Any other magic tricks I can try?

Still pretty new to Backup Exec. :)

Thanks for any help!

-Brett

[cyborgprime]

I am having the exact same problem.  I cannot modify an existing job at all - I must delete it and create a new one.

If I do any of the following to  try to modify the job:

Double Click the job name,

Right Click > Properties

Choose the job of the schedule on the Calendar window

I get the error:

External Component has thrown an exception.

Stack Trace:

at BackupExec.UI.BEDlgs.JobListShowProperties(Guid guid)

at BackupExec.UI.Data.JobInst.OnProperties(Command command)

OK

Any ideas?

[Roger_Williams]

I'm having the same problem too. Did you find a solution cyborgprime?