Hello Everyone,
Up until a few days ago, everything was running smoothly and then suddenly I can not read any FAILED job logs. If I double-click on one to open, it takes about 2-3 minutes for the window to appear and then another 2-5 minutes before I receive a pop-up stating, "Unable to retrieve job log. No further information available." I have to click twice to remove that message and then I am shown a blank Job History window. If either of the tabs are selected, the process starts over requiring a wait time of approximately 2-5 minutes. There was also another error that appeared referring to a failure to render in XML and the job appeared in plain text but that only happened once or twice.
Originally I had assumed that the issue was because of the remote client on my PC. I reinstalled the program yet still receive the error. I checked with the MIS Manager and he is having the same issue with the FAILED job logs.
I would appreciate any assistance offered!