Final Error 17 - Data Error

[Donald_Young]

I am receiving a data error cyclic redundancy check. We have version 9.1 build 4691. I have checked the tape drive with manufactures test software-- Passed.
The unit has been running over 2 years and this is a new issue that has come up. Double checked terminations on SCSI controller as per some of the other posts and was wondering what else could be causing this error.

[A_van_der_Boom]

What if you replace your tape(es) ?

Regards
A van der Boom

[Rucha_Abhyankar]

Hi Donald,

You could also try replacing the tape and check. Also try installing the latest device drivers for the version 9.1.

Here is the link:

VERITAS Backup Exec (tm) 9.1 - Device Driver Installer (20050115) - Includes Tape Driver Release (20041231) and Robotic Library Release (45) (Intel Only)



http://support.veritas.com/docs/273853


Also go through this document:


http://support.veritas.com/docs/192216


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[Donald_Young]

Thank you for your quick responses, but I have already tried to follow the checklist and have downloaded new drivers. I have opened a new box of tapes and have tried older ones as well. The same error occurs with all tapes.

[shweta_rege]

Hello,


- Try performing erase operation on the tape.


Kindly refer the following Document for the same:


What is a quick erase / long erase and when should it be carried out?

http://support.veritas.com/docs/238752



Thank You,

Shweta