I am getting this strange error while doing a restore of a few files. The files were backed up from a Windows 2000 Server SP3 - and are normal documents - no databases anywhere.
All other backups are being restored properly - from the same tape.
I have an 8 catridge Tandberg SDLT autoloader and am using Sony branded 220GB (native) tapes.
I can't find a single reference to the error number on veritas.com.
As I cannot find the option to add any attachments to this, here is the job log HTML. Hopefully, you can make some more sense out of it.
Thanks
Iyer
Restore 0175
Job History for Restore 0175
Restore 0175
Job name : Restore 0175 Job type : Restore Job status : Failed Job log : C:\Program Files\VERITAS\Backup Exec\NT\Data\BEX01596.xml Server name : DLT-BACKUP Selection list name : Restore 0175
Device name : QUANTUM 2 Target name : QUANTUM 2 Media set name :
Error category : Backup Media Errors Error : a00084e7 - No data error reading from media.
Job Summary Information
Original start time : Saturday, April 16, 2005 12:49:16 PM Job started : Saturday, April 16, 2005 12:49:17 PM Job ended : Saturday, April 16, 2005 12:57:59 PM Elapsed time : 00:08:42
Files : 0 Directories : 1 Skipped files : 0 Corrupt files : 0 Files in use : 0
Byte count : 156 bytes Job rate : 0.00 MB/Min (Byte count divided by Elapsed time for job)
Set Detail Information - Restore \\NDTVPRIMARY\CODE
Set type : Restore Set status : Completed Set description :
Resource name : \\NDTVPRIMARY\CODE Logon account : Iyer
Agent used : Yes Advanced Open File Option used : No Image used : No
Start time : Saturday, April 16, 2005 12:51:13 PM End time : Saturday, April 16, 2005 12:55:23 PM
Files : 0 Directories : 1 Skipped files : 0 Corrupt files : 0 Files in use : 0
As I cannot find the option to add any attachments to this, here is the job log HTML. Hopefully, you can make some more sense out of it.
Thanks
Iyer
Restore 0175
Job History for Restore 0175
Restore 0175
Job name : Restore 0175 Job type : Restore Job status : Failed Job log : C:\Program Files\VERITAS\Backup Exec\NT\Data\BEX01596.xml Server name : DLT-BACKUP Selection list name : Restore 0175
Device name : QUANTUM 2 Target name : QUANTUM 2 Media set name :
Error category : Backup Media Errors Error : a00084e7 - No data error reading from media.
Job Summary Information
Original start time : Saturday, April 16, 2005 12:49:16 PM Job started : Saturday, April 16, 2005 12:49:17 PM Job ended : Saturday, April 16, 2005 12:57:59 PM Elapsed time : 00:08:42
Files : 0 Directories : 1 Skipped files : 0 Corrupt files : 0 Files in use : 0
Byte count : 156 bytes Job rate : 0.00 MB/Min (Byte count divided by Elapsed time for job)
Set Detail Information - Restore \\NDTVPRIMARY\CODE
Set type : Restore Set status : Completed Set description :
Resource name : \\NDTVPRIMARY\CODE Logon account : Iyer
Agent used : Yes Advanced Open File Option used : No Image used : No
Start time : Saturday, April 16, 2005 12:51:13 PM End time : Saturday, April 16, 2005 12:55:23 PM
Files : 0 Directories : 1 Skipped files : 0 Corrupt files : 0 Files in use : 0
Such errors usually occur when the media is bad. To isolate the cause of issue, perform following steps: 1. Clean the device 3 to 4 times as per the manufacturer's recommendation and if required, reboot server and recycle power on the drive to clear the error. 2. You can try using a fresh media. 3. Make sure that the tape device is upgraded to the latest firmware. 4. Try erasing the media. 5. Perform the backup with Windows native backup utility NTbackup and observe the result. You can restore this job and check if it works.
Install the latest Veritas drivers: http://support.veritas.com/docs/273853
Hope this helps.If the problem persists, you can write back to the forum. Do also intimate us if it gets resolved.
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