[HELP] A device with this name already exists

[William_Lawance]

After replaced broken drive in tape library and want to change device name to previous one.

An error "A device with this name already exists. Enter a unique name." shown.

How can I use previous name ?

Thanks

[pkh · Accepted solution]

You can try this, but there is no guarantee that the name for the old tape drive would be re-used.  The name of the tape drive is not important.

1) Go to the BE installation directory and use tapeinst.exe to delete all occurances of both the old and the new tape drives and tape libraries

2) Stop the media server and the library

3) Start the tape library

4) Start the media server

5) Ensure that the library and tape drive is recognised and functioning correctly in the Windows Device Manager. The library should appear as an Unknown Medium Changer with a Microsoft driver and the tape drive should have a Symantec driver.

[Colin_Weaver]

If pkh suggestion does not work then it will need a manual edit inside the BEDB - so a formal support case.