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Hello, we recently implemented a SAN

Niklas
Level 2
 Hello, we recently implemented a new SAN backup with a new 60 tape library.  I am trying to automate the import, export and inventory functions using bemcmd.  However, BU Exec 8.6v3878 always prompt's with an alert to "Please insert media into the portal."  By the time the scripts runs the media will already be there, I am looking for a way to automate the reponses to the alerts.  There are some articles and I placed the reg settingin for the media request timeout and alert timeout.  Neither seem to be working properly for this event.  Has anyone had any experience in automating such a task.

Thank you
Niklas
2 REPLIES 2

pkh
Moderator
Moderator
   VIP    Certified
The alert is built into BE and there is no way to automate any response.  After 20 mins., the import or export job will automatically complete with exception.  This 20 minutes wait cannot be shorten.

See my idea

https://www-secure.symantec.com/connect/idea/export-job-takes-20-minutes-complete

and this Symantec support document

http://seer.entsupport.symantec.com/docs/329110.htm


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If this answers your query, please mark this as the solution.

Marksw
Level 5
 Create a media set and set the tape and slot number to each media. and uncheck the prompt alert message.

Mark