02-06-2017 02:45 AM
i want to connect my backup exec (Windows Server 2012R2) connect to tape device model IBM TS2260
02-06-2017 04:58 AM
02-06-2017 07:30 AM
I am assuming that you have a stand-alone LTO6 SAS tape drive, correct?
In that case, you need a SAS cable from the tape drive to a non-RAID SAS card/HBA in your server.
02-10-2017 01:17 AM
Hi , CraigV
I'm use backup exec 2015 , when i plug in SAS cable with server on device manager can't see the device
02-10-2017 01:21 AM
Hi Larry_Fine
that's right ,i connect tape drive to server ibm system x 3550 (have hba sas adapter) with sas cable
how i should do ? please help
02-10-2017 07:11 AM
The tape drive MUST be visible in Windows Device Manager before Backup Exec becomes relevant, so you are on the right track.
What SAS HBA are you using in the server? It cannot be a RAID HBA, unless it is on the short list of approved RAID HBAs at http://www.veritas.com/docs/000038683
Does the SAS HBA show the tape drive during POST? Can you press a key during POST to get into the HBA firmware and see what devices the HBA is recognizing?
02-13-2017 01:36 AM
Is this IBM server directly running Windows 2012 R2 with BE installed onto it (physical setup) ?
OR
Is the IBM serevr running either Hyper-V or VMware and then running Windows 2012 R2 inside a VM (virtual setup)?
Reason for questions is we cannot support physical tape devices passed through into virtual setups.
02-13-2017 03:38 AM
02-13-2017 10:27 PM
Hi Colin_Weaver
Physical server install BE.
02-13-2017 10:30 PM
Hi
i used sas card folow this link
https://lenovopress.com/tips1175-n2225-and-n2226-sas-sata-hbas
after i checked it's compatibility with server ibm x3550 m5
about POST i will check and telling you again
02-13-2017 11:30 PM
02-14-2017 01:34 AM
Hi CraigV
Now i contact with IBM told me re-install windows server 2012 r2 again to checking.
may be i have no choice i really want to know the root cause come from sas cable or windows.
i will update again.
03-07-2017 07:54 PM
This case already finished , the main problem is HBA card have a problem i try to contact ibm to change card now everything work.
Thank you everyone to help me support.