We've yet to find any resolution to this problem and others that plague IDR, and are HIGHLY distressed because we�ve sold IDR to numerous clients! To learn the product simply doesn�t work when you�re in the middle of a Disaster Recovery is a very unsettling and embarrassing position to be in!
One of my best engineers took FIVE attempts to get IDR to properly load RAID drivers and deal with partitions, only to find when it did install, it could not �restore product catalogs�� and ��setup could not continue!� A fatal error that no amount of Windows repairs can correct! Today � Sunday -- we�ll be back at the client site doing a MANUAL Disaster Recovery!
We�ve made the decision to move back to drive imaging products like Acronis TrueImage www.acronis.com or SnapBack www.snapback.com for TRUE Disaster Recovery, and then pursue getting refunds on IDR or maybe even begin a class action. We�ll additionally dump Backup Exec altogether from our product offerings as well! A backup/Disaster Recovery solution and especially one advertised as �Intelligent Disaster Recovery,� simply HAS TO WORK!!! We are absolutely outraged!
Symantec is just too good of a company to have inferior Veritas crap in their product lines. I guess though, they were sold �a bill of goods� as well, weren�t they!?
