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Veritas.com
Support

Information Store corrupt file?

Collin_Massie
Not applicable

‎09-27-2005 08:09 AM

We just received the following error message on our most recent backup:

Error, Unable to open \ because it is currently being backed up by another process.
WARNING: "\\HOMER\Microsoft Information Store\First Storage Group\Mailbox Store (HOMER)" is a corrupt file.
This file cannot verify.
Error, Unable to open \ because it is currently being backed up by another process.
WARNING: "\\HOMER\Microsoft Information Store\First Storage Group\Public Folder Store (HOMER)" is a corrupt file.
This file cannot verify.
Log Files
Error, Unable to open \ because it is currently being backed up by another process.
WARNING: "\\HOMER\Microsoft Information Store\First Storage Group\Log files" is a corrupt file.
This file cannot verify.

We have made no recent changes to our server. We are running Backup Exec for Windows Servers 9.0 on a SBS 2000 machine. Thanks for any help.
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1 REPLY 1

Deepali_Badave
Level 6
Employee

‎10-18-2005 02:16 AM

Hello,

If NT Backup is scheduled to backup an Exchange Information Store at the same time Backup Exec does, Backup Exec may not successfully backup all the data via the Exchange Agent, and a corrupt file exception will show in the job log.


This error can also occur if you are backing up using exchange agent as well asusing shadow copy components.

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.
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