Installation problems - help

[Richard_Kokoszk]

This is on a Microsoft Windows 2003 Standard OS installation

When I try to installbackup Exec 10d, the installation fails.
This is the installation log:
02-10-2006,11:57:32 : Executing BE_InstallMDAC.

02-10-2006,11:57:32 : MDAC 2.82.1830.0 is installed on this system.

02-10-2006,11:57:37 : Installing MSDE 2000 BKUPEXEC instance.

02-10-2006,11:57:37 : C:\Documents and Settings\mis-admin\Desktop\Q180958.BEWS10.1.5629.3_279332\WINNT\INSTALL\MSDE\setup.exe /wait /qn /l*v "C:\WINDOWS\MSDE_BKUPEXEC.log" INSTANCENAME=BKUPEXEC SAPWD=**** DISABLENETWORKPROTOCOLS=0 REBOOT=ReallySuppress

02-10-2006,11:57:37 : ERROR: Failed to install MSDE 2000 BKUPEXEC instance.

The message came up at that time to check MSDE_BKUPEXEC.log
Here it is
MSI (s) (D4:FC) : Running as a service.
=== Verbose logging started: 2/10/2006 11:57:37 Build type: SHIP UNICODE 3.01.4000.2435 Calling process: C:\WINDOWS\system32\msiexec.exe ===
MSI (c) (3C:58) : Resetting cached policy values
MSI (c) (3C:58) : Machine policy value 'Debug' is 0
MSI (c) (3C:58) : ******* RunEngine:
******* Product: C:\Documents and Settings\mis-admin\Desktop\Q180958.BEWS10.1.5629.3_279332\WINNT\INSTALL\MSDE\Setup\SqlRun01.msi
******* Action:
******* CommandLine: **********
MSI (c) (3C:58) : Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (3C:58) : Grabbed execution mutex.
MSI (c) (3C:58) : Cloaking enabled.
MSI (c) (3C:58) : Attempting to enable all disabled priveleges before calling Install on Server
MSI (c) (3C:58) : Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (D4:D4) : Message context already initialized, returning ERROR_INSTALL_ALREADY_RUNNING
MSI (c) (3C:58) : Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (3C:58) : MainEngineThread is returning 1618
=== Verbose logging stopped: 2/10/2006 11:57:37 ===

I was going to install BE 9.1 first, and then upgrade to 10. But when I tried to install BE 9.1, I recieved the same error

I have installed backup Exec 9.1 & 10 on windows 2003 before and have not encountered this problem

[Richard_parry]

Were you using the domain admin account or some other admin account? Having just installed today using domain admin account it seems to prefer this?

[Shilpa_pawar_2]

Hi,

Try installing MSDE instance on a different partition. Refer the following Technote for the same.
http://seer.support.veritas.com/docs/263147.htm

Make sure that you are not performing the installation using Terminal services. If you are using Terminal services, try to perform local installation and check the results.

Stop all third party and antivirus services during the installation.

Make sure the "SYSTEM account" has full control over source, destination, and temp directories.

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