Intelligent Disaster Recovery Option

[milt560]

Hello,

I want to use an external USB drive to restore an image using IDRO. I have a DELL PowerEdge 2650 and have enabled USB support in the BIOS. When I boot into the IDRO GUI and select use locally attached device, the USB drive doesn't show up. Any idea why?

Thank you,

Milton Smith 

[SRodriguez]

Milton:

Is this USB drive a hard drive or a tape drive?

Regards,

Sandra Rodriguez
Advanced Technical Support Engineer

[milt560]

Thanks for the response!

It is a USB hard drive.

[SRodriguez]

Milton:

If the USB drive is not being seen at the local server, a workaround this is:

1) connect it to another server in the network

2) at the Select Restore Method, select "Use the network, and restore from a remote backup to disk folders.

3) then on the Detecting Media devices, select Nonremovable

4) map a network drive to the server that has the USB drive attach using the \\server-name\drive-letter$

5) follow the prompts until the restore is completed.

Regards,

Sandra Rodriguez
Advanced Technical Support Engineer

[milt560]

Sandra,

I have already tried to restore from a server on the netwotk using a Backup-to-Disk folder. When I browse for the windows domain, it doesn't appear. To fix this problem, I was hopefull that I could use a USB hard drive connected directly to the server needing restoration. When I browse my computer, I don't see the USB drive. Is there any other drivers that can be loaded using the F6 key to see a USB hard drive?

Thanks,

Milt Smith