Thanks priya for your response. Before installing the remote agent on all workstations, I decide to do a test first so I installed them on 4 workstations. 2 here in our office and 2 offsite. I confirmed that the agent is running in services. If a person logs off during backup, will the agents still be running? How can I tell? I did change the remote agent priority in job properties to both below normal or lowest and ran tests, but no difference. Maybe something else I can try? Thanks.
Update: I did a test run of 2 workstation backups (both have remote agent and running in services). 1 computer gave me the same error I've been getting: "unable to...remote agent", the other computer didn't get that error, but an exceptions error that it skipped "xxx.pst" files were in use because the Outlook program was open (we do not have AOFO installed), so that makes sense. Do you need to encouter this kind of situation before remote agent kicks in?
Message was edited by:
Nelson NakamitsuMessage was edited by:
Nelson Nakamitsu