Issue upgrading from 2010 to 2014

[hongman]

Hi

I have an installation of Backup Exec 2010 R3 SBS Edition and I am trying to upgrade to 2014.

It's complaining about the desktop and laptop option, which we dont use anyway - but it wont let me proceed unless I uninstall it.

However, when I try to uninstall it, the tick box is greyed out...

I'm sure this must be a simple fix?

[lmosla]

Hi,

Have you seen this document?

 http://www.symantec.com/docs/TECH216258

[hongman · Accepted solution]

Figured it out.

I was trying to do this within the Management Console, turns out you have to good old fashioned add/remove programs...