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Job Failed - An unknown error occurred within the NDMP subsystem

I keep getting an error when backing up my Exchange 2007 server.  I have searched the knowledge base but there is nothing for the error message

" [serverbackupjobname] -- The job failed with the following error: An unknown error occurred within the NDMP subsystem."

 

That is all it says, this is not a VM or Hyper-V server nor a Netware or Red Hat server.  And what is NDMP subsystem??

 

Thanks

Cathy

1 Solution

Accepted Solutions
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Accepted Solution!

Ok I found the solution.  

Ok I found the solution.   This server use to be a BE 2011 backup server.  I had not removed the backup exec from it.  Once I did that and reinstalled the agent,  I did not get this error any longer.

 

Thanks to all that responded back to this post.  I do appreciate each of you.

 

Have a good one.

 

Cathy

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8 Replies
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Hello, try recreating your

Hello, try recreating your selection list and your job,  then run the job again

 

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Please upgrade you BE server

Please upgrade you BE server and remote agent to

BE 2010

Backup Exec 2010 R3 revision 5204 Service Pack 3

BE 2012

Backup Exec 2012 revision 1798 Service Pack 2

and retry the backup

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Have a look at this

Have a look at this doc 

http://www.symantec.com/docs/TECH197787

 
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Thanks much.  I do have

Thanks much.  I do have Service Pack 2 for 2012 installed and also on the remotes.

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Thanks Donald. That is not

Thanks Donald.

That is not the error that I am getting though.  There is NO Browse Failure error.  But I will look for a third party service that could be listening on the NDMP Port and will disable

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Great! Have a look at

Great!

Have a look at this

http://www.symantec.com/docs/TECH56435

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Ok, I have bookmarked that, 

Ok, I have bookmarked that,  I will look at those solutions in the article and get back with you on what I find out.

 

Thanks

Cathy

Highlighted
Accepted Solution!

Ok I found the solution.  

Ok I found the solution.   This server use to be a BE 2011 backup server.  I had not removed the backup exec from it.  Once I did that and reinstalled the agent,  I did not get this error any longer.

 

Thanks to all that responded back to this post.  I do appreciate each of you.

 

Have a good one.

 

Cathy

View solution in original post