Job exceeds maximum configured run time.

[TimPed]

Hi,

I'm running Backupexec 12 SP3 on Windows Server 2003.  After 12 hours my backup automatically cancels during the verify with the message "The job was automatically canceled because it
exceeded the job's maximum configured run time."

I went into Tool / Options / Priority and Availability and the "enable automatic cancellation for selection list" was not selected!  So I did select it and set the "Cancel backup job if not completed within:" setting to 20 hours, however by backup still automaticall canceled after 12 hours.

Please can you advise how to extend this period?

Many Thanks

[Ruchi]

Can you check the Properties of job instaed of Tools>>options and check Priority and Availability

[TimPed]

Hi,

I have tried going into the job properties.  It says that I cannot edit a job that was created by a policy and that I must edit the policy.  So I right clicked on the job and selected 'edit policy', and then went in to edit the template.  I then have a list of job properties but Priority and Availability is not one of them, I have three headings, Destination, Settings and Frequency.

Thanks

[TimPed]

Any ideas on how to resolve this problem with the software?