Job status Queued Backup Exec 2012 SP1 with VMware 4

[anonymousx]

HI everyone,

I have opened a case for this particualar problem with the 2010 version but I have not received help from symantec support and hoping it will fix I updated to version 2012 SP1, but the problem persists, the backup jobs always remain in "STATUS QUEUED " after the snapshot, this only happens to the vCenter and I need do it this way because virtuals servers are housed in a Cluster, hope you can help me

thanks in advance.
JF

[Jaydeep_S]

Does this happen for any perticluar VM selected or all the VMs.

Are there any snapshot related errors reported in vcenter for those virtual machines.

Attempt to take a manual snapshot from Vsphere. Remove the check from "Snapshot the Virtual machine's memory" and check option "Quiesce guest file system." 

[CraigV]

Hi,

Do you have enough disk space available in your datastores for snapshots to happen properly? VMware recommend a best practice of at least 20% free per datastore.

Are there any alerts pending in the job?

Thanks!

[Sush---]

Hello JF,

   What if you select the VM from ESX instead of VC.... does that work? Try this step for troubleshooting purpose.

Thanks,

-Sush...

[anonymousx]

Really thanks for response when I Attempted to  take a manual snapshot from Vsphere with "Snapshot the Virtual machine's memory" and check option "Quiesce guest file system."  and  works well.

[anonymousx]

Hi CraigV

 
All datastores have at least 30 % of free space, and the major alerts are configured in autoresponse.
 

thanks,

JF 

[anonymousx]

HI sush,

Yes it´s working but I need to do this through the VCenter because sometimes the VMachines  are moving between ESX nodes for many reasons.

thanks

JF.