I am recieving an error message when running a backup from our Network Appliance R200. Based on the message, I am wondering if we purchased the wrong version of backup exec, or if there is an additional component we need to purchase. The version is Veritas Backup Exec for Windows Servers 10.0. The files are located on a share that can be browsed to from Windows explorer, and the service account has full rights to the data to be backed up. I have seen article 270396, but making those configuration changes did not help. The help file Storage Location Configuration Support section states that "Windows-networking accessible NAS Devices (Quantum, Network Appliance, etc.)" are supported, so I having diffuculty understanding where the problem may lie. The full message is:
WARNING: Media servers cannot completely protect remote
Windows-based servers or workstations unless the Backup
Exec Remote Agent is installed
and running on each remote Windows-based server or
workstation to be protected. Data loss can occur if the
Remote Agent is not running
while backing up remote Windows-based computers.
Please refer to the documentation or online help for more information.
License Violation
A Remote Agent for Windows Servers license is required for protecting remote servers with this edition of Backup Exec.
Please contact your vendor for information on protecting remote servers with this edition of Backup Exec.
Access to the device \\NETAPPR200\SV_VOL1$\~SNAPSHOT\SV_WEEKLY.0\SV_DEPTSHARES\MIS\PUBDATA\HELPDESK is not authorized with this edition of the product.
Thanks for any help you can offer. -John :)