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Licensing and Client Agent for Windows 2003

Fabio_Vasco
Not applicable
Hello Everyone,

I am having a heck of a time backing up another 2003 server with the 11d client agent. I upgraded my 10d server to 11d and pushed out the agent to my only remote server. The update was fine. When i go to back up this server I get an error (see below). I dont understand why I am getting this error. 11d is properly registered with the correct key yet no matter what i do, i cant backup a client agent. Any thoughts?

License Violation
A Remote Agent for Windows Systems license is required for protecting remote servers with this edition of Backup Exec.
Please contact your vendor for information on protecting remote servers with this edition of Backup Exec.
Access to the device\\server: is not authorized with this edition of the product.
1 REPLY 1

Ken_Putnam
Level 6
See http://support.veritas.com/docs/284800

Sounds like you've covered everything, tho. Have you tried manually removing the RA and then doing a Local/Silent install?