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Veritas.com
Support

Local Backup server - can't connect to agent.

mjn
Level 3

‎09-27-2007 10:47 AM

I have a BE job that all of a sudden is showing in history as failed. The error is

"The media server was unable to connect to the Remote Agent on machine X.The media server will use the local agent to try to complete the operation.Remote Agent not detected on \\X "

Machine X is the backup server itself where BE is installed. I removed it from the job. Now the job runs fine. I would like backup this server? Any ideas?

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4 REPLIES 4

Ken_Putnam
Level 6

‎09-27-2007 10:54 AM

Since v9.0, all backups have been accomplished via the "remote" even if the data is on the media server itself
 
Is the BEremote service started on the media server?
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mjn
Level 3

‎09-27-2007 12:16 PM

Yea, that service is started.
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Ben_L_
Level 6
Employee

‎09-28-2007 05:52 AM

mjn,

In the job log did it list the server name twice?
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mjn
Level 3

‎09-28-2007 12:20 PM

The job was running fine, then this error started coming up. I checked the job and local server was selected in both the local options and it was also checked in the network selections. So I deselected the network selction of the local server and resubmitted the job. But it still comes up with the same error.
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