Logon account "?????" failed to access "server". Access is denied.

[355004625]

I have a 2k server running Veritas 9.1. I have multiple remote agents running on a variety of 2k and NT 4.0 servers. I am getting the above error trying to connect to an NT 4.0 server, therefore, recently, I am not getting a good backup of that box.

Suggestions?

[Ken_Putnam]

If you logon to the media server as the BackupExec Service account, can you access the Admin Shares on this NT4 box from Windoes Explorer?

Put another way - Does the BackupExec service account ID have rights on the NT4 server?

[355004625]

I can browse the shares without a problem.

[Ken_Putnam]

Hmmm

in the baclup selections pane, right click the problem box and select "Attach As"

give it a different account that also has rights (a local admin account or a domain admin account and see what happens

(use the format remote-machine-name\account-name to specify a local admin account)Message was edited by:
Ken Putnam

[355004625]

I will try that today. Thanks for the ideas. Either way, I will reply to this thread to give you an update.

[priya_khire]

Hello,

This is with reference to your post regarding the errror you would get while backing up remote servers- 'access denied'. Has the problem been resolved. If it persists, you can also follow the steps given in the technote given below:

Title:Troubleshooting basic "access denied" and "access is denied" messages in Backup Exec 9.x
http://support.veritas.com/docs/266075

Let us know if the problem is resolved. However if we do not receive your intimation within two business days, this post would be assumed answered and archived.

Regards.

[Sheetal_Risbood]

Archiving the post as per our previous reply