08-27-2008 08:35 AM
Operation System: Windows 2003r2 Small Business Server
Application: BEWS v12.0 1364; AOFO Installed
After my server has been running for several days (4-6) the scheduled backup (9:00PM) will begin to fail.
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The following errors are listed in the application event log
Source: Backup Exec
Category: None
Event ID: 57481
Time: 9:05:35PM
An unusual error (87) was encountered while enumerating the contents of the directory:
C:\.
It is possible that files or subdirectories have not been backed up. Please examine your job log or catalogs to ensure this directory tree was backed up in its entirety.
Source: VSS
Category: None
Event ID: 8193
Time: 9:08:42PM
Volume Shadow Copy Service error: Unexpected error calling routine RegSaveKeyExW. hr = 0x800703f8.
Source: Backup Exec
Category: None
Event ID: 34113
Time: 9:09:25PM
Backup Exec Alert: Job Failed
(Server: "SBS2003") (Job: "MON") MON -- The job failed with the following error: An error occurred during the snapshot cleanup, or could not locate a snapped volume from which to back up.
The following errors are listed in the system log
Source: NTFS
Category: Disk
Event ID: 55
Time: 9:05:17PM
The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume .
Source: Application Popup
Category: None
Event ID: 26
Time: 9:05:17PMApplication popup: Windows - System Error : An error was detected between two drivers or within an I/O driver.
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Check Disk run on both drives, although error returns that Windows can not complete it.
I suspect it has to do with the Advance File Open Agent which is set to Automatically select open file technology and Process Logical Drives one at a time.
Any help will be appreciated
08-27-2008 08:43 AM
As a follow up....
Application: SEP v11.0.1000.1375
Small Business Policies in place as described in http://www.symantec.com/content/en/us/enterprise/media/stn/pdfs/Articles/sep_sbs_bestpractices.pdf