Netapp Backup Extremely slow

[bmartinez]

Hello,

I need some help with a new installation of Backup Exec with NDMP option.

Environment:

Windows server 2008R2 64bit (It´s a DL380 G7)

Backup exec 2012 ver 14.00 rev 1798 (just updated today)

Netapp filler Data ontap 8.1 7-Mode

LTO 5 (HP 1x8 autoloader)

The thing is, I configure the backups, I launch them and it seems to run ok. I can backup + - 200Gb in + - 45 minutes

Then, I launch another test, 30 minutes later to the same filler, and it doesn´t  run, it goes really slow maybe 500Kb in 4 hours....

Some times goes Ok, and some times not. I can´t find a rule to know when "fails" and when not.

[Colin_Weaver]

Where is the autoloader connected to:

a) directly to NetApp

b) directly to Windows server

[bmartinez]

It´s b

Conected via SAS to Windows server

[bmartinez]

that's what I have found in my last log

<NetAppError>NDMP Data Halted: Aborted </NetAppError>

<NetAppError>NDMP Log Message: Mover encountered internal socket error. </NetAppError><NetAppError>NDMP Mover Halted: Internal Error </NetAppError>