Hello,
Is remote agent properly installed on all the remote servers whose contents you are trying to browse. Also check whether the Remote Agent for Windows Servers Service (RAWS) is running under the Local System Account on the servers (incl. the Backup Server).
Please try reinstalling and installing the remote agents. That could be helpful.
Also add the name and Ip address of the remote servers in the hosts file on the media server and vice versa.
Please write to us if the issue persists.
Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007
http://seer.support.veritas.com/docs/277429.htm
Note : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to ‘answered questions’ pool.
Thanks.