08-22-2012 05:39 PM
Hi all,
Using BE2010 we never had a problem with backing up our exchange server, however since going to BE2012 I can no longer restore individual mail items.
Under selections for the exchange server, it lists my mailboxes as having 0 bytes - is this right?
Also, when I got to restore individual items I just get a blank contents:
Anyone know why this has happened after the upgrade? Running Exchange 2007 SP3 Rollout 8 on Windows Server 2003.
Thank you!
Solved! Go to Solution.
08-26-2012 02:42 PM
Hi all,
Thanks for all the suggestions. I uninstalled/reinstalled the BE remote agent on the exchange server, ensured all persmission were correct and all the notes under Best Practices were correct and ran a full backup - and the GRT is all there now.
I'm not sure if it was a configuration issue or I did note that this problem had been happening since I installed Exchange 2007 SP3 Update Rollup 8 - so possibly that screwed something.
Once again, thanks for all the help.
08-22-2012 05:49 PM
Hi
I hope BE 2012 is with all updates & remote agent on exchange server try to uninstall & reinstall once
Also if backup is going to tape ,please check and see if you backup to disk if GRT is visible
Thanks
08-22-2012 10:56 PM
I've uninstalled & re-installed the agent but no difference.
BE2012 is fully up to date and SP1.
I have enabled GRT on Microsoft Exchange on the backup job, but no luck.
Any other ideas - are there extra permissions required by BE2012? The account is an exchange administrator?
Another clue I picked up is under one of the backup sets there's this weird entry:
08-22-2012 11:06 PM
Hi
The below link desribes about the permission check it & see if you have given it accordingly
http://www.symantec.com/docs/TECH51740
Also one more thing which you can test is create a new database in exchange & add 2-3 mailboxes & then send some email to them & backup that small database to disk & see if GRT is visible ,suggested this as to backup this small database it would take few min & you would come to know
Moreover you have not updated were the backup is going too, tape or disk
Thanks
08-23-2012 12:23 AM
08-26-2012 02:42 PM
Hi all,
Thanks for all the suggestions. I uninstalled/reinstalled the BE remote agent on the exchange server, ensured all persmission were correct and all the notes under Best Practices were correct and ran a full backup - and the GRT is all there now.
I'm not sure if it was a configuration issue or I did note that this problem had been happening since I installed Exchange 2007 SP3 Update Rollup 8 - so possibly that screwed something.
Once again, thanks for all the help.