I upgraded a Win2k machine to Win XP Pro SP2. When Win2k was installed BE backed up the remote client just fine. Now that I've upgraded to XP I had to manually reinstall the remote agent. From BE's console I can see the remote client and drive C$, but there are no drive items in the list that I can check to back up. Further, Shadow Copy Components is not listed. This happens on existing or newly created jobs. Also, I tested the Resource Credentials and see that "successful" is shown for the client name, but both the client's utility partition and CLIENT\C: are shown as "not tested". Any help would be greatly appreciated.