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ODBC access error after upgrade from 2014

ogradyc
Level 0

 I am getting thousands of the following error in my alerts:

ODBC access error. Possible lost connection to database or unsuccessful access to catalog index in the database.

I have found an article referencing previous versions and to use the "CatRebuildIndex -r" command, however that executable no longer exists in the backup exec installation directory.

Any ideas?

Thanks

1 REPLY 1

GPahuja
Level 3
Employee

Yes, we no longer ship CatRebuildIndex.exe under backup exec installation directory path. ODBC error does occur due to various reasons, you may refer application event log ( Event id's : 34338 & 34326 ) which should tell us exact description / reason for ODBC issue.

Kindly provide the same.