09-17-2010 02:30 AM
Hi,
My set up:
Windows 2008 SP2 x64
Backup Exec 2010 R2 with all patches
I'm looking at the deduplication option and have it working to a local media server for a VMware based server.
I have tried to extend the process to include an optimised deduplication to the remote site (which is where the CASO is based).
The remote server is linked via a 10Mbps Ethernet link over 2Km - no noticable latency. Previously I was running CPS over the link which has worked flawlessly for the last few years.
The job starts fine but after about 10 minutes it fails:
Job ended: 17 September 2010 at 09:57:07
Completed status: Failed
Final error: 0xe00084f4 - An unknown error has occurred.
Final error category: System Errors
There is also this bizarre error:
Duplicate- VMVCB::\\server.domain.com\VCGuestVm\server\vm\ProductionServers\servername
Source backup set had completed with following error/exceptions.
V-79-57344-33329 - Library - cleaning media was mounted.
What has library cleaning media on a deduplication folder got to do with it? There obviously isn't any! It seems to be assuming that a duplicate job is to tape rather than to disc??
In the logs I get this:
[7120] 09/17/10 09:45:17 [server] - Status for: 'Duplicate Backup Sets 00006' updated
[2432] 09/17/10 09:56:30 [tpfmt] - ProcessMoverError default case! mvrRet = 0x0000001f. Returning 0xe00084f4.
[2432] 09/17/10 09:56:30 [tpfmt] - Execute( ADAMM_MOVER_EXECUTE_CONTROL_OST_IMAGE - OST_IMAGE_COMMAND_COPY_TEMP_IMAGE ) failed! mvrRet = 0000001F
As you can seee it seems fine for about 10 minutes and then this odd error message that I can't work out.
Any ideas?
09-17-2010 03:01 AM
CAn you see any system or application errors or warning,
Get the Event id of those which occured
09-17-2010 03:10 AM
Refer this symantec guide
09-17-2010 03:41 AM
Any particilar section?
I don't think there are any special considerations for me because I am just backing up to local Windows storage.
09-17-2010 03:51 AM
Here are the event logs:
Log Name: Application
Source: Backup Exec
Date: 17/09/2010 09:56:28
Event ID: 33152
Task Category: (1)
Level: Error
Keywords: Classic
User: N/A
Computer: server.domain.com
Description:
Adamm Mover Error: DeviceIo: ostutil:Copy extent failed because of error 2060013
10-25-2010 12:10 AM
Hi all I have the same problem.
Is there any solution for this problem. My job stops and only robooting the services can help.
Thanks, Michi
12-30-2010 02:53 AM
Hi!
Did you find any solution to your problem?
I have the same issue (not cleaning media issue)
Mine ends up the same with Unknown Error and then:
V-79-8192-4881 - The count of Files and Directories processed is not available for this operation. T...
And in event viewer application log:
5804] 12/30/10 01:37:48 Adamm Mover Error: DeviceIo: ostutil:Copy extent failed because of error 2060013
We see this on all our duplicate of Linux servers. We first thought it was when changing OST file since it started to fail on jobs bigger then 50 GB but now we see it on all Linux jobs.
We have a Exchange job that is 100% OK with backup and optimized deduplication....
We're creating a case to support today and see what they can do.
/M