We have a HP C9264CB-VS80 SCSI Sequential Device which is running with Backup Exec version 9.00 rev. 4454 running on Windows 2000 Server.
The last (weekend) backup failed to backup a single byte, so after 58 hours i tried to cancel the job. After 2 hours it still wasnt canceled (cancel pending). So i tried to restart the services, but this also failed.
I restarted the server, but the following problem will occur at every action or job that will start.
After 2-3 seconds the following error will appear: "Physical Volume Library Robot not found"
Also after every reboot the device turned up as OFFLINE. To get it ONLINE again i did the steps provided in this forum, but still the same error when trying to do anything (inventory/initialize/backup/clean). The event viewer gives an eventid 34113:
Eventid 34113:
Backup Exec Alert: Job Failed
(Server: "SERVER1") (Job: "Inventory Library 0047") Inventory Library 0047 -- The job failed with the following error: Physical Volume Library Robot not found.
Anyone some ideas to fix the problem?