02-20-2015 01:01 AM
Hi,
I have a server file under Win2008 and data are saved everyday with LTO tape drive and Backup exec 2012.
DR file for recovery are save on path by default C:\Program Files\Symantec\backup exe\sdr\data and on a second path on another computer \\srv\folder$
Everything is work perfectly but since few days, DR files is no longer create on his folder. I have an old DR file of 28 January 2015 but the new DR file does not appear on either the first or the second path.
I don't understand, backup are completed and successful, no error messages Have you an idea ?
Solved! Go to Solution.
02-20-2015 04:42 AM
It's OK ! in fact it's necessary to re-create the task ok backup. The change don't affect a task already created.
Thanks so much everybody for your help.
Good week-end !
02-20-2015 01:11 AM
02-20-2015 01:33 AM
Hi,
I 'm goin to find an explanation.
Since begining, I made a complete backup of my server (C: drive - D: drive - E: drive and System state) SDR light was "ON"
But recently, I excluded a specific folder on D: Drive wich contains non critical data and effectively SDR light is "OFF"
This folder is too heavy for the backup so I need to excluded it.
What is the solution ?
02-20-2015 01:36 AM
02-20-2015 01:59 AM
It's only data ...
I follow the procedure. I created the keys in the registry.
Before the procedure, when I filled D: drive, SDR light was "ON" but now when I filled or unfilled D: drive, SDR light is always "OFF"
Need to restart computer or services ?
02-20-2015 02:01 AM
No changes with restart symantec services
02-20-2015 02:04 AM
Try restarting all the BE services
02-20-2015 02:05 AM
Remove the registry keys, restart the BE services and see whether the SDR turns on when you select the entire server.
02-20-2015 02:12 AM
Have you created a registry key in such a manner ? (If possible, would you post a screenshot)
HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Backup Exec For Windows\Backup Exec\Engine\Simplified System Protection\User-Defined Exclusion Resources\D:
02-20-2015 02:17 AM
VJware => I created exactly like this :
HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Backup Exec For Windows\Backup Exec\Engine\Simplified System Protection\User-Defined Exclusion Resources\D:
02-20-2015 02:17 AM
PKH =>
1. I remove the registry keys
2. I restart the BE services
=> The SDR turns ON when I select the entire server
02-20-2015 02:33 AM
In that case, i would recommend to log a support case for an engineer to have a look @ your setup as this is unexpected behavior that the registry key is not being honored.
02-20-2015 02:50 AM
What am I supposed to do for asking support for an engineer ?
02-20-2015 03:12 AM
It's the only help that you can offer me ?
The key is partially honored because when I created it, the SDR light is always OFF even if I select entire disk D: ...
02-20-2015 03:47 AM
The reason i am suggesting you to log a support case is because what you are experiencing is unexpected behavior and something which i haven't come across. Logging a formal case allows an engineer to have a look @ your setup, debug and analyse logs, involve other teams such as engineering if needed and so on which cannot be accomplished via an user-assisted forum community.
EDITED**
Out of curiousity. Are you making the backup selections as follows:
1) Select the complete server by ensuring the top-level selection is checked and create the backup job. (Do not individually select drives and folders)
2) Create the registry key to allow exclusion of D:\
3) Edit the backup job and now deselect only the folder from the D:\ drive
02-20-2015 04:42 AM
It's OK ! in fact it's necessary to re-create the task ok backup. The change don't affect a task already created.
Thanks so much everybody for your help.
Good week-end !