I have 1 server which is failing eveytime we try and install the remote agent. I have tried locally and via the BE console.
I have pasted in the installation error log
Symantec Backup Exec Remote Agent (TM) 13 Installation Log
11-09-2010,12:29:58 : Explorer exists. Launching UI.
11-09-2010,12:30:00 : Executing managed _Setup:
11-09-2010,12:30:00 : C:\RAWS32\install\_Setup.exe
11-09-2010,12:30:00 : Loading XML from:
11-09-2010,12:30:00 : C:\RAWS32\install\IFProducts.xml
11-09-2010,12:30:00 : ArgsDataParser::InitDictionary
11-09-2010,12:30:00 : AgentSeqDlgs::RawsDlgSequence
11-09-2010,12:30:00 : Set RAWS Media path: C:\RAWS32\install\media\
11-09-2010,12:30:00 : RawsDlgSequence::CheckInstMode
11-09-2010,12:30:00 : BEOperations::BE_GetInstalledProdCodeVersion
11-09-2010,12:30:01 : BEOperations::BE_GetInstalledProdCodeVersion
11-09-2010,12:30:01 : Launching UI Install
11-09-2010,12:30:01 : Running in Installation mode
11-09-2010,12:30:01 : AgentSeqDlgs::ADlgWelcome
11-09-2010,12:30:01 : AgentSeqDlgs::ADlgInstallType
11-09-2010,12:30:01 : RawsDlgSequence::CheckInstalledProducts
11-09-2010,12:30:01 : BEOperations::BE_GetInstalledProdCodeVersion
11-09-2010,12:30:01 : BEOperations::BE_GetInstalledProdCodeVersion
11-09-2010,12:30:01 : AgentSeqDlgs::DlgChooseCustom
11-09-2010,12:30:01 : AgentSeqDlgs::ADlgPublishRemoteSrv
11-09-2010,12:30:01 : AgentSeqDlgs::AdlgInstallComplete
11-09-2010,12:30:01 : AgentSeqDlgs::Misc_BE_CommonOps
11-09-2010,12:30:05 : Local Install Agent
11-09-2010,12:30:08 : AgentSeqDlgs::ReadAdvertiseListKey
11-09-2010,12:30:21 : AgentSeqDlgs::ReadAdvertiseListKey
11-09-2010,12:30:21 : tel-s-2008-bk01;
11-09-2010,12:30:22 : AgentSeqDlgs::AgentInstaller
11-09-2010,12:30:22 : Starting Install
11-09-2010,12:30:22 : RAWS MSI Command Line: EXE_ENVOKED=1 ALLUSERS=1 REBOOT=ReallySuppress INSTALLDIR="C:\Program Files\Symantec\Backup Exec\RAWS" INSTALLLEVEL=100 ADDLOCAL=VFF,VSSPROV,RANT TRANSFORMS="C:\WINDOWS\Installer\{B7C50B9F-8463-45A5-A2C9-33DA83E42F99}\1033.MST" RAWSADVRTISENAMELIST=tel-s-2008-bk01; ENABLEADVRT=1 PATCH="C:\RAWS32\Updates\RAWS322896RHF348284.msp;" VMWAREGUEST = 0 INSTALLUIMODE=1
11-09-2010,12:30:22 : Running Install Mode
11-09-2010,12:30:22 : AgentInstaller::Install_Product_Thread
11-09-2010,12:30:22 : Launching MSI: C:\RAWS32\install\media\Symantec Backup Exec Remote Agent for Windows Systems.msi
11-09-2010,12:30:22 : Discovered Total Actions: 0
11-09-2010,12:30:22 : Info 1625.This installation is forbidden by system policy. Contact your system administrator. C:\RAWS32\install\media\Symantec Backup Exec Remote Agent for Windows Systems.msi
11-09-2010,12:30:23 : The return code from the MSI is: 1625
11-09-2010,12:30:23 : AgentSeqDlgs::PostInstallActions
11-09-2010,12:30:23 : Cleaning up the symc status key
11-09-2010,12:30:23 : The return value for Symantec Backup Exec Remote Agent for Windows Systems returned error code: 1625
11-09-2010,12:30:23 : Clean up Symantec installer keys.
11-09-2010,12:30:28 : AgentSeqDlgs::Misc_BE_CommonOps
11-09-2010,12:30:28 : The Installation Failed!
