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Problems with Device Busy in Backup Exec 2010 V3

geoff_mcqueen
Level 3

I have 5 different installations of Backup Exec 2010, V1,2 and 3 and all of them at some point have had "device busy" errors which have prevented scheduled backups from running. I believe this has always ultimately been fixed by a hotfix (there have been a lot of them since symantec took over this product). I am now stuck with a V3 installation which eventually installed the latest hotfixes available (aftr 3 attempts when the installation just failed) and yet still has the same error. It worked when I first installed it but I think stopped after the first hotfix was installed. This is trial software at the moment which is about to expire. I would prefer to resolve it and continue using the product but my patience has nearly out (as is the trial).

Anyone know how to fix this?

3 REPLIES 3

geoff_mcqueen
Level 3

Forgot to mention, this installation, like all the others, is on Windows 2008 SBS with all the latest patches.

CraigV
Moderator
Moderator
Partner    VIP    Accredited

Hi Geoff,

 

Have you tried to Pause/Unpause the device on your server's name in BE's Devices tab?

 

Thanks!

geoff_mcqueen
Level 3

I have tried that with previous installations with no success, but not with this latest V3 install. I'll have a go at lunchtime.