02-13-2012 12:12 AM
Hi,
I've got a problem with running an inventory-job in Backup Exec 2010 Rev. 2896 64 Bit with SP1.
When I am starting an Inventory-Job (Right click on the Device => Inventory) the job appears in the job-overview-list. The status will stay in "queued" and the job will not starting to run.
While the job is queued a backup CAN be run and will finish successfully.
I tried the following things without any success:
- Restart services
- Restart Server
- Install Hotfixes via LiveUpdate (Except Hotfix 162860 - It Fails)
Has anyone any idea how to fix this problem?
Regards,
Kristian
02-13-2012 12:20 AM
Try the following
In the devices Tab , Right click onthe server name and click pause and then un-pause the server ..Let us know if that help .
02-13-2012 12:21 AM
Do re-post the screenshot. It cannot be seen. You can attach it using the file attachments link below.
02-13-2012 12:22 AM
Refer http://www.symantec.com/docs/TECH126625
02-13-2012 05:51 AM
Hi,
I already tried this (I forgot to post it). This does not fix the problem :(
02-13-2012 05:53 AM
HI,
thanks for the hint! I will try that!
The Screenshot just shows the queued job. Nothing spectacular.
02-13-2012 06:24 AM
Have you looked at deleting the unit altogether as per the steps below:
1. Delete library out of Backup Exec, followed by deleting it out of Windows Device Manager.
2. Turn off, and disconnect the library from the server completely, and restart the server.
3. Boot into Windows, and shut down the server.
4. Reconnect the library and turn it on, allowing it to complete its startup procedure.
5. Start up Windows, and then reinstall the Symantec drivers...
02-13-2012 08:28 PM
Check & see if Hotfix 354913 is installed or not...if yes, un-install it via Add/Remove programs..reboot the server & try running an inventory job again....(it it still goes into a queued status, try pausing-unpausing the server)