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Purchased BE 10d SBS 2003 by accident can i still install it?

Dennis_Jerrett
Not applicable

‎05-02-2006 12:33 PM

Hi

I recently purchased backup exec 10d. I had the evaluation copy running on my server which has run out. I tried to install my purchased version today but it said I had in invalid key. Thats when I realized it was the small business version. Im running windows 2003 server. The SBS version of 10d passed all the environment checks so I was hoping I could just install it anyway.

Is there anyway I can install the SBS version(all I really want to do is give my eval version an activation key and retain all my backup jobs). Am I out of luck?

Thanks
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3 REPLIES 3

Robert_Schmidt_
Level 6

‎05-02-2006 04:19 PM

Why not return SBS version and get the correct product?
In Aust. we have 21 days from date of invoice to return.
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Ken_Putnam
Level 6

‎05-03-2006 08:58 AM

BackupExec SBS MUST be installed on SBS server

You might/should be able to return the SBS version for a restocking fee and when you install the standard serial number, it should pickup all the setting from your trial install
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Asma_Tamboli
Level 6

‎05-08-2006 08:53 AM

Hello,


Backup Exec for SBS can only be installed on a SBS machine. Please refer to the following document:

http://support.veritas.com/docs/278941

Thanks.

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.
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